About Us
Who we are and how we can serve you
About Us
Frequently Asked Questions
Click "Reserve Now" then add to cart. If it doesn't allow you to reserve the bouncer it's not available for that day.
All prices are listed on the website.
No, delivery is not free. Sales tax and delivery applies to all orders.
All dimensions are located on the website.
No, deposits are nonrefundable and they go towards your next order if you cancel your event. You have up to one year to redeem your deposit.
No, the ground does not need to be completely flat; the bouncer will be secured to the ground with 18-inch stakes or sandbags.
Yes, all bouncers are commercial and can be used by all ages.
It depends, a waterslide requires a water hose connection to make the slide a waterslide.
No, bouncers do not come with a generator. It comes with a 100 ft extension cord, however, if your location does not have power you will need to reserve a generator.
No, we do not rent tables and chairs only. They must be reserved with other items.
We prioritize safety by thoroughly cleaning and inspecting all bounce houses after every rental. Each unit is made from high-quality, commercial-grade materials and is equipped with safety netting and proper anchoring systems. We also provide detailed setup and usage instructions to ensure a safe experience for all users.
Booking is simple! Visit our website, browse our selection, and click the 'Book Now' button on your preferred bounce house. Select your date, time, and event details, then complete the checkout process. If you need assistance, our customer support team is here to help.
We deliver to [list of cities/areas you serve]. Delivery is free for locations within [X miles] of our base. For locations beyond that, a small delivery fee may apply, calculated during checkout.
We understand plans can change. If you need to cancel or reschedule, please contact us at least [X days] before your event. Cancellations made within this period will receive a full refund or credit. For last-minute changes, we’ll do our best to accommodate, but a fee may apply.
Safety is our top priority. If inclement weather like rain or high winds is forecasted, you can reschedule your booking at no additional cost. If rescheduling isn't an option, we’ll provide a full refund if you cancel before delivery.
We handle all setup and takedown for you! All we need is a flat, clear space and access to a power outlet within [X feet]. If a power outlet isn’t available, we can provide a generator for an additional fee. Just let us know in advance.